Privacy Policy
PRIVACY POLICY
Last Updated: July 2026
At Hotel W Swat, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following information:
Personal Information
- Name
- Phone Number
- Email Address
- Billing Information
- Reservation Details
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
Booking Information
- Arrival & Departure Dates
- Room Preferences
- Special Requests
- Guest History
2. How We Use Your Information
Your information helps us:
- Process reservations
- Confirm bookings
- Respond to enquiries
- Improve customer service
- Send reservation confirmations
- Provide special offers (only with consent)
- Improve website performance
- Ensure website security
3. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember user preferences
- Improve website functionality
- Analyze website traffic
- Measure marketing performance
You may disable cookies through your browser settings, although some website features may not function properly.
4. Marketing Communications
With your permission, we may send:
- Hotel Offers
- Seasonal Promotions
- Event Updates
- Travel Inspiration
- Newsletters
You may unsubscribe at any time using the link provided in our emails.
5. Sharing Information
We do not sell your personal information.
We may share information only with:
- Payment Service Providers
- Booking Platforms
- Government Authorities (where legally required)
- Technology Service Providers supporting our operations
6. Data Security
Hotel W Swat implements appropriate technical and organizational measures to protect your information against:
- Unauthorized Access
- Data Loss
- Misuse
- Alteration
- Disclosure
While we strive to protect your information, no internet transmission is completely secure.
7. Google Analytics & Marketing Tools
Our website may use:
- Google Analytics
- Google Ads Conversion Tracking
- Google Business Profile Integration
- Meta Pixel
- Social Media Tracking Tools
These tools help us improve user experience and measure website performance.
8. Third-Party Services
Our website may contain links to external websites.
We are not responsible for the privacy practices of third-party websites.
9. Children’s Privacy
Our website is not intended to collect personal information from children without parental consent.
10. Your Rights
You have the right to:
- Access your personal information
- Request corrections
- Request deletion (where legally permitted)
- Withdraw marketing consent
- Ask questions regarding your data
Requests may be submitted using the contact details below.
11. Data Retention
We retain personal information only for as long as necessary to:
- Complete reservations
- Meet legal obligations
- Resolve disputes
- Improve customer service
12. Policy Updates
This Privacy Policy may be updated periodically.
Any changes will be published on this page with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
Hotel W Swat
📍 Swat Valley, Khyber Pakhtunkhwa, Pakistan
📞 0946812666
📧 swat@hotelw.co